Shipping Policy
Thank you for shopping with BaytSmart. We are committed to delivering your order as quickly and safely as possible. Please read our shipping policy carefully before placing your order.
Shipping Coverage
We currently deliver across Saudi Arabia, including all major cities such as Riyadh, Jeddah, Dammam, Makkah, and Madinah.
Processing Time
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Orders are processed within 2 to 4 business days after confirmation.
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You will receive a confirmation email with tracking details once your order has been shipped.
Shipping Time
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Standard delivery usually takes 2 to 4 business days depending on the product and location.
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In rare cases (customs delays or holidays), delivery may take longer.
Shipping Charges
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We offer free shipping on most products.
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Some products may have a small delivery fee, which will be clearly shown at checkout.
Tracking Your Order
Once your order is shipped, you’ll receive a tracking number by email or SMS. You can track your parcel online through our tracking page.
Wrong Address or Failed Delivery
Please make sure your shipping address is correct. Orders returned due to an incorrect address or failed delivery attempts may be reshipped at the buyer’s expense.
Customs and Taxes
All applicable customs duties or VAT (if any) are the customer’s responsibility as per Saudi regulations.
Delivery Delays
If your order hasn’t arrived within the estimated time, please contact our support team at support@albaytsmart.com. We’ll help resolve the issue promptly.
Contact Us
For any shipping-related inquiries, you can reach us at:
Email: albaytsmart.com@gmail.com
Working hours: Saturday–Thursday, 9:00 AM to 6:00 PM (KSA time)
BaytSmart strives to make your shopping experience smooth, transparent, and reliable.
